Cancellation & Refund Policy 

We understand that life happens and schedules can change. All sessions are paid for in advance at the time of booking. If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled time. Cancellations made with at least 24 hours’ notice are eligible for a full refund or may be rescheduled at no charge.

Cancellations made less than 24 hours before the appointment time, or missed appointments (no-shows), are non-refundable. In these cases, the full session fee will be retained as a cancellation fee. By booking a session, you acknowledge and agree to this policy.

If you need assistance canceling or rescheduling, please refer to the confirmation email you received at the time of booking or contact us directly at emilylorraine@joyanchoredhealing.com. By booking a session, you agree to the terms outlined in this policy.